ADA & PWFA Accommodations Coordinator

Duke Clinical Research Institute; Durham (NC); On-site; USD 46,000 - 73,000; Full time

Benefits offered by this job

Medical & dental coverage

Retirement benefits

Family-friendly programs

Job summary

Duke University invites applications for a Program Coordinator in the DAAS Employment and Visitor Accommodations Team. The role focuses on facilitating ADA, PWFA and religious accommodation requests and ensuring timely, compassionate service.

You will coordinate with university departments, manage case files, analyze trends, and develop reports while representing DAAS in meetings and training sessions, supporting compliance and accessibility across Duke.

Qualifications

• Bachelor's degree required.
• One year of experience in program administration or related activities.
• Knowledge of accessibility laws (ADA/PWFA) preferred.

Responsibilities

• Coordinate ADA and PWFA accommodations for the University and Health System.
• Respond promptly to accommodation requests and process forms.
• Collaborate with HR, Staff & Labor Relations, and others to determine accommodations.
• Maintain complete and accurate case files to ensure compliance.
• Analyze trends and develop reports on accommodated requests.
• Represent DAAS at professional meetings and in educational sessions.
• Supervise interns/volunteers.

Skills

Interpersonal skills

Customer service

Prioritization

Analytical thinking

Communication

Proactivity

Independent work

Organizational skills

ADA/PWFA knowledge

Education

Bachelor's degree

Job description

Duke University invites applications for a Program Coordinator in the DAAS Employment and Visitor Accommodations Team. The role focuses on facilitating ADA, PWFA and religious accommodation requests and ensuring timely, compassionate service.

You will coordinate with university departments, manage case files, analyze trends, and develop reports while representing DAAS in meetings and training sessions, supporting compliance and accessibility across Duke.