Access Specialist I- Main Campus- Part Time

Dayton Children's Hospital; Dayton (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Dayton Children's Hospital in Dayton, OH is seeking a Patient Access Representative to provide frontline customer service and manage the financial outcomes of patient services. Under the Patient Access Manager, you will perform scheduling, registration, insurance verification, data entry, PHI handling, and patient referrals.

This part-time role (11am–11:30pm, 24 hours) is based at the Main Campus Emergency Department. A high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Customer service at front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Provide frontline customer service and support the financial outcomes of patient services.
• Perform scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, PHI handling, patient referrals, and payment collection.
• Maintain patient relations, customer satisfaction, and hospital solvency.

Skills

Customer service

Front desk

Education

High school diploma or GED

Job description

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Facility

Dayton Children's - Main Campus

Department

Patient Access - Emergency Department

Schedule

Part time

Hours

24

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details:

• Main Campus
• 11am-11:30pm

Education

• High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)