Access Specialist I- Huber Heights- Full Time

daytonchildrens; Huber Heights (OH); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Dayton Children's Hospital seeks a full-time Patient Access Representative for the Outpatient Care Center in Huber Heights. The role supports the Emergency Department with appointment scheduling, registration, insurance verification, data entry, PHI handling, and payment collection.

It requires strong front-desk customer service and teamwork to maintain patient relations and hospital solvency. Under supervision, duties include scheduling, referrals, and adherence to holiday and weekend rotation

Competenze

• High school diploma or GED required.
• Customer service at a front desk or patient-facing role.
• Healthcare experience is preferred.

Mansioni

• Schedule appointments and register patients.
• Verify insurance and transcribe orders.
• Handle PHI, data entry, and patient referrals.
• Collect payments while maintaining patient relations and hospital solvency.
• Provide telephone coverage and support department operations.

Conoscenze

Customer service

Communication

Attention to detail

Formazione

High School diploma or GED

Descrizione del lavoro

Facility: Outpatient Care Center - Huber Heights Department: Patient Access - Emergency Department Schedule: Full time Hours: 40 Job Details: Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services.

Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.

Department Specific Job Details:

Shift

• 7:45 am - 6:15 pm (4 days per week)
• Every 3rd weekend
• Holiday rotation

Education

• High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)