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Dayton Children's in Dayton, OH is seeking a Part-time Patient Access Representative for the South Campus Emergency Department. The role provides customer-service coverage and supports financial outcomes by handling appointments, registration, insurance verification, data entry, PHI handling, referrals, and payment collection under supervision of the Patient Access Manager.
Requirements include a High school diploma or GED, and prior customer-service experience at a front desk.
Facility: Dayton Children's - South Campus Department: Patient Access - Emergency Department Schedule: Part time Hours: 18 Job Details:
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children's Hospital financial solvency.
High school diploma or GED required
Customer service (front desk/patient facing)
Healthcare (preferred)