Patient Access & Registration Specialist

daytonchildrens; Huber Heights (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Dayton Children's Hospital seeks a full-time Patient Access Representative for the Outpatient Care Center in Huber Heights. The role supports the Emergency Department with appointment scheduling, registration, insurance verification, data entry, PHI handling, and payment collection.

It requires strong front-desk customer service and teamwork to maintain patient relations and hospital solvency. Under supervision, duties include scheduling, referrals, and adherence to holiday and weekend rotation

Qualifications

• High school diploma or GED required.
• Customer service at a front desk or patient-facing role.
• Healthcare experience is preferred.

Responsibilities

• Schedule appointments and register patients.
• Verify insurance and transcribe orders.
• Handle PHI, data entry, and patient referrals.
• Collect payments while maintaining patient relations and hospital solvency.
• Provide telephone coverage and support department operations.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or GED

Job description

Dayton Children's Hospital seeks a full-time Patient Access Representative for the Outpatient Care Center in Huber Heights. The role supports the Emergency Department with appointment scheduling, registration, insurance verification, data entry, PHI handling, and payment collection.

It requires strong front-desk customer service and teamwork to maintain patient relations and hospital solvency. Under supervision, duties include scheduling, referrals, and adherence to holiday and weekend rotation