Access Specialist I- South Campus- Part Time

Dayton Children's Hospital; Dayton (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Dayton Children's Hospital is seeking a Part-time Patient Access Representative for our Emergency Department. The role covers appointment scheduling, patient registration, insurance verification, and payment collection, with a focus on patient relations and maintaining the hospital's financial health.

Responsibilities include handling PHI, data entry, and referrals, while providing courteous front-desk service in a busy pediatric setting.

Qualifications

• High school diploma or GED required.
• Customer service experience, front desk/patient facing, preferred in healthcare.

Responsibilities

• Schedule appointments and register patients.
• Transcribe orders and verify insurance.
• Answer phones and maintain PHI data entry and filing.
• Coordinate patient referrals and collect payments while upholding patient relations and hospital solvency.

Skills

Customer service

Education

High school diploma or GED

Job description

Job Details

Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Facility

Dayton Children's - South Campus

Department

Patient Access - Emergency Department

Schedule

Part time

Hours

18

Department Specific Job Details

Shift

• 11:45 am - 9:15 pm
• Every 3rd weekend rotation
• Holiday rotation

Education

High school diploma or GED required

Experience

• Customer service (front desk/patient facing)
• Healthcare (preferred)