Access Specialist – Crisis Stabilization & Intake

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Flexible benefits

Retirement plan

Paid time off

10 holidays

Personal day

Public Service Loan Forgiveness

NHSC loan forgiveness

Clinical supervision

Job summary

Highland Rivers Behavioral Health is seeking an Access Specialist to handle intake processing for psychiatric stabilization and medical detox within a 24/7 crisis service center. The role focuses on completing intake paperwork, updating the Carelogic and BHL systems, and coordinating with a range of internal and external stakeholders to ensure accurate census and swift admissions.

Applicants should have a high school diploma and at least two years in a medical or behavioral health office.

Qualifications

• High School Diploma or GED required.
• At least 2 years of experience in a medical or behavioral health office.
• Bilingual English/Spanish is highly preferred.

Responsibilities

• Complete intake paperwork for assessment and/or admission.
• Enter data in Point of Entry in Carelogic and BHL.
• Review and update daily census; maintain logs.
• Answer phones professionally per protocols.
• Interact with internal and external customers.
• Respond to inquiries in person or by phone.
• Maintain confidentiality per agency HIPAA policies.
• Perform other duties as assigned.

Education

High School Diploma/GED

2 years experience in medical/behavioral health office

Tools

Carelogic

BHL

Job description

Highland Rivers Behavioral Health is seeking an Access Specialist to handle intake processing for psychiatric stabilization and medical detox within a 24/7 crisis service center. The role focuses on completing intake paperwork, updating the Carelogic and BHL systems, and coordinating with a range of internal and external stakeholders to ensure accurate census and swift admissions.

Applicants should have a high school diploma and at least two years in a medical or behavioral health office.