Access Specialist (Crisis Stabilization)

Highland Rivers Health in; Marietta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Flexible benefits

Retirement plan

Paid time off

Public Service Loan Forgiveness

Job summary

Highland Rivers Behavioral Health is seeking an Access Specialist to handle intake paperwork for psychiatric stabilization and/or medical detox. The 24/7 Crisis Service Center supports time-limited interventions to move individuals to appropriate observation levels.

Responsibilities include processing admissions, maintaining census data, answering calls, and protecting confidentiality per HIPAA. The position offers comprehensive benefits and opportunities for clinical supervision.

Qualifications

• Complete intake paperwork for assessment/admission.
• Operate CareLogic and BHL accurately.
• Maintain daily census and logs with accuracy.

Responsibilities

• Process intake paperwork for assessment and/or admission.
• Enter data into CareLogic and BHL correctly.
• Review and maintain daily census logs for CSC, Temp Obs, and CSU.
• Answer phones professionally per established protocols.
• Collaborate with internal and external customers.

Job description

Access Specialist (Crisis Stabilization) (Finance)

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference?

Job Summary

An Access Specialist is responsible for processing intake paperwork for individuals' seeking psychiatric stabilization and/or medical detox. The Crisis Service Center operates 24 hours a day, 365 days a year to provide short-term intervention designed to be time limited, generally a single episode of intervention that stabilizes the individual and moves the individual to the appropriate level of observation.

Job Duties and Responsibilities

• Complete intake paperwork for processing of individuals for assessment and/or admission.
• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
• Review/update BHL to ensure accurate daily census.
• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
• Answer phones professionally using established protocols.
• Work with a variety of internal and external customers.
• Respond to individual, staff, and third party inquires in person or by phone.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.