Access Coordinator I — Frontline Badging & Access

LE0010 Stanford Health Care; Palo Alto (CA); On-site; USD 56,000 - 73,000; Full time

Job summary

Stanford Health Care in Palo Alto is hiring an Access Coordinator I to manage badge creation and access requests. This full-time, onsite role supports employees, contractors, and visitors with professional customer service in a fast-paced health system environment.

The role involves provisioning access rights, maintaining records, and collaborating across Stanford Medicine locations to resolve issues and ensure security compliance.

Qualifications

• High School Diploma or GED required.
• 2+ years of work experience preferably in Security or Customer Service.
• Self-starter with ability to multi-task and work in a cross-functional team.
• Familiarity with security systems and access control tools (C-Cure, Medeco).
• Proficient in Microsoft Office and standard office equipment.

Responsibilities

• Manage badge creation, access requests, and ServiceNow workflows across multiple locations.
• Assist walk-in customers and troubleshoot badge/access concerns.
• Provide professional, customer-focused support to employees, contractors, and visitors.
• Maintain accurate records and support standardized Access Office processes.
• Collaborate with internal teams to investigate and resolve access issues.

Skills

Customer service

ServiceNow

Microsoft Office

Security awareness

Multitasking

Clear communication

Education

High School Diploma or GED

Tools

C-Cure 9000

Milestone

Medeco

Real Time Location System

Smartsheet

Job description

Stanford Health Care in Palo Alto is hiring an Access Coordinator I to manage badge creation and access requests. This full-time, onsite role supports employees, contractors, and visitors with professional customer service in a fast-paced health system environment.

The role involves provisioning access rights, maintaining records, and collaborating across Stanford Medicine locations to resolve issues and ensure security compliance.