Access Associate Senior - Hybrid Patient Access Impact

Go VCE; Charlottesville (VA); Hybrid; USD 41,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Disability Insurance

Retirement Savings

Health Savings Plans

Flexible Spending Accounts

Education Support

Job summary

UVA Health is seeking an Access Associate Senior to ensure seamless entry into care across multiple clinical settings. You will support patient intake, registration, scheduling, and financial clearance with a focus on accuracy and exceptional service.

The role involves coordinating appointments, communicating outcomes to patients, and collaborating with clinical teams to resolve complex scheduling challenges in a fast-paced environment. A hybrid work option may be available after 6 months.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• 2 years relevant experience required; cross-trained to cover multiple specialties may substitute.
• No licensure required.

Responsibilities

• Register patients and verify insurance with high accuracy.
• Coordinate and manage appointment scheduling across services.
• Communicate processes, expectations, and next steps to patients and families.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while ensuring compliance.

Skills

Customer Service

Insurance Verification

Appointment Scheduling

Data Entry

Demographic Updates

Financial Clearance

Communication

Education

High School Diploma or GED

Associate degree preferred

Job description

UVA Health is seeking an Access Associate Senior to ensure seamless entry into care across multiple clinical settings. You will support patient intake, registration, scheduling, and financial clearance with a focus on accuracy and exceptional service.

The role involves coordinating appointments, communicating outcomes to patients, and collaborating with clinical teams to resolve complex scheduling challenges in a fast-paced environment. A hybrid work option may be available after 6 months.