Academic Support Program Director

LCTCS; Baton Rouge (LA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Dental insurance

Term life insurance

Disability insurance

Vision insurance

Holidays and vacation leave

Employee Assistance Program

Job summary

BRCC is seeking an Academic Support Program Director in Baton Rouge to lead tutoring and academic support services across on-campus and online modalities. You will supervise staff, develop programs, and coordinate budgets to boost student success and retention.

You will apply analytics to interventions, collaborate with faculty and student services, and help design strategies for diverse student populations. This role emphasizes program development and continuous improvement.

Qualifications

• Bachelor's degree in Curriculum and Instruction, Adult Education, Instructional Design, Education Psychology or related field.
• Minimum three (3) years' experience in higher education/program development in an academic success/support services setting.
• 5 years of full-time teaching experience in an elearning modality may substitute for the three years' experience.

Responsibilities

• Administrate Student Tutors and Academic Support programming (supervises staff, sets tutor schedule, evaluates tutors, coordinates study groups and embedded tutoring, coordinates budget).
• Lead initiatives to implement academic success services, including underserved populations, using data analytics to develop programs (learning, SI, academic coaching, etc.).
• Develop learning analytics to design academic success teaching strategies and evaluate results to improve retention and completion rates.
• Assist in creating and disseminating academic support messaging and surveys; collaborate with advising, counseling, and student services to support wrap-around services.
• Support policy development for teaching modalities and engage in other duties as assigned.

Skills

Classroom teaching experience

Administrative experience

Strong organizational/communication

Academic support services knowledge

Online tutoring modalities

Canvas/Zoom proficiency

Microsoft Office

Education

Bachelor's degree in Curriculum & Instruction / Adult Education / Instructional Design / Education Psychology

Master's degree in related field (preferred)

Tools

Canvas

Zoom

Microsoft Office

Job description

Academic Support Program Director Job no: 495812 Closes: Work Type: Staff Full-Time Locations: Baton Rouge, LA Categories: Academic Affairs, Curriculum and Program Development, Project Management, Education

College: BRCC

Department: Academic & Student Affairs

Type of Appointment: Full time - Regular

Academic Focus - Program Management - Digital Learning

Under the direction of the Director of Digital Learning and Academic Support, the Academic Support Program Director is responsible for recommending, developing, implementing, and coordinating services and activities that improve student success and retention in all classes (face-to-face/online/hybrid/hyflex/etc). Builds community, assures quality programming, and engages in outreach and orientation activities. Utilizes academic tutors and other staff in the design and implementation of academic success programming. Plans and facilitates workshops, for students. Uses learning analytics to make recommendations for academic success interventions and strategies for digital students. Works in collaboration with Digital Learning and Academic Support staff and College faculty and staff.

Duties and Responsibilities: 40% Administration of Student Tutors and Academic Support programming:
Supervises staff [professional, part-time]
Sets tutor schedule
Evaluates tutors
Coordinates study group, supplemental instruction, embedded tutor, etc. activities
Coordinates budget
25% Student Academic Support : Recommends, develops, grows, and leads initiatives to implement academic success services supporting students, including underserved populations. Continually identify opportunities to innovate and drive change in the academic support landscape at BRCC through launching pilots and exploratory projects Using data analytics, develops academic success programming including but not limited to:
learning, supplemental instruction, imbedded coaches,
student collaborative interventions (i.e. study groups and other success strategies
students who are first-generation and first-time enrollees in eLearning
students planning to transfer
Academic Support video and infographic production and distribution
25% Learning Retention and Completion Analytics are to be used to design academic success teaching strategies. Evaluate results of strategies and interventions focused on deepening student learning and improving College retention and completion rates. Performing the following tasks including but not limited to:
Assists the director in creating and disseminating academic support messaging to students based on evaluation of learning analytics
Assists the director in creating and disseminating survey to students each semester to gather data related to student needs
Collaboration with College advising and counseling services to facilitate student retention and completion
Collaboration with student services staff on wrap-around services provided in a all environments
5% Teaching Analytics: Assists in the development of policies, practices, and standards which facilitate effective use of teaching and learning pedagogical modalities.
5%
Other duties as assigned

Required Education:

Bachelor's degree Curriculum and Instruction, Adult Education, Instructional Design, Education Psychology or Education Specialist, or related field.

Required Experience:

Minimum three (3) years' experience in higher education/program development in an academic success/support services setting
5 years of full-time teaching experience in an elearning (online/hybrid/hyflex/etc) modality may be substituted for the three years' experience.

Required Knowledge, Skills and Abilities:

• Classroom teaching experience in a post-secondary institution (proficient)
• Administrative experience in a higher education setting (Proficient)
• Strong organizational and communication skills (Advanced)
• Strong commitment to and understanding of issues affecting academic achievement and retention of students from diverse backgrounds (Advanced)
• Ability to establish and maintain effective working relationships with faculty, staff, and administration (Advanced)
• Knowledge of a variety of academic support services/programs (peer tutoring, SI, academic coaching) (Proficient)
• Knowledge of research, trends, and best practices relevant to student success (Proficient)
• Knowledge of online, asynchronous, and face-to-face tutoring modalities (Proficient)
• Knowledge of computers and software relevant to the position (i.e., Microsoft Office, Canvas, Zoom, web-based tools) (Proficient)

Preferred Education:

Master's degree Curriculum and Instructions, Adult Education, Instructional Design Education Psychology or Education Specialist or related field.

Preferred Experience:

• Experience developing programs
• Experience training peer leaders/peer educators
• College level tutoring experience
• Experience teaching or training in an elearning modality (online/hybrid/hyflex/etc)

Preferred Knowledge, Skills and Abilities:

• Effective management of academic student success/support services in a virtual environment
• Knowledge of online tutoring services (Smarthinking, etc.)
• Familiarity with Canvas LM

Benefits:

As a member of the Louisiana Community and Technical College System,BRCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. BRCC is an equal opportunity/equal access employer. BRCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.