Director of Academic Support & Student Success

BRCC; Baton Rouge (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Retirement plan

Health benefits

Paid time off

Disability insurance

Job summary

BRCC in Baton Rouge seeks a Program Manager for Academic Support and Student Success. This role leads tutoring programs, oversees staff, scheduling, and evaluation, and partners with advising to boost retention.

The ideal candidate has a Bachelor's degree in Education or related field and 3+ years in higher education program development, with experience in elearning modalities. This full-time position offers a benefits package and growth opportunities.

Qualifications

• Bachelor's degree required in a related field.
• Minimum three years in higher education/program development in academic support.
• Experience teaching in elearning modality acceptable substitution for experience.

Responsibilities

• Oversees staff including professional and part-time tutors; sets schedules and evaluates performance.
• Leads initiatives to implement academic success services, including underserved populations, and pilots new programs.
• Develops and disseminates academic support messaging; conducts surveys to gather student needs.
• Collaborates with advising, counseling, and student services to improve retention and completion.
• Assists in policy development to support teaching analytics and academic success strategies.

Skills

Staff management

Scheduling

Budgeting

Analytics

Communication

Collaboration

Online learning

Student success

Program development

Instructional design

Education

Bachelor's degree in Curriculum & Instruction/Adult Education/Instructional Design/ Education Psychology or related field

Tools

Microsoft Office

Canvas

Zoom

Job description

BRCC in Baton Rouge seeks a Program Manager for Academic Support and Student Success. This role leads tutoring programs, oversees staff, scheduling, and evaluation, and partners with advising to boost retention.

The ideal candidate has a Bachelor's degree in Education or related field and 3+ years in higher education program development, with experience in elearning modalities. This full-time position offers a benefits package and growth opportunities.