Academic Support Assistant

Boston College; Boston (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Tuition remission

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement plans

Paid holidays

Sick and vacation pay

Employee handbook access

Job summary

Boston College's Connell School of Nursing seeks an Academic Support Assistant to provide comprehensive administrative support to faculty and adjuncts. You will manage complex calendars, prepare course materials, and assist with technology platforms including Canvas and ExamSoft.

The role involves greeting staff and students, handling communications, and coordinating with department leadership. A Bachelor's degree is preferred and at least 2 years of office experience is expected; BC offers

Qualifications

• Bachelor's degree preferred.
• 2 years of administrative experience in an academic or similar environment.
• Strong interpersonal and organizational skills; ability to handle multiple tasks.

Responsibilities

• Provide typing, editing letters, reports, and course materials.
• Use MS Office, Google Suite, calendar, email, and academic apps (Canvas, Examsoft).
• Assist with hiring of part-time adjunct faculty and onboarding.

Skills

Typing

MS Office

Google Suite

Calendar management

Communication

Education

Bachelor's degree preferred

Tools

Canvas

Examsoft

Docusign

Excel

Adobe

Job description

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

The Academic Support Assistant, at the Connell School of Nursing, is one of three full-time employees that provide administrative support to our CSON Faculty, full and part-time. The position performs a wide range of skilled administrative duties for the tenure track and professors of the practice as well as adjunct clinical faculty as needed. These responsibilities directly support their teaching and research. Responsibilities include providing support for technology platforms (Canvas, Examsoft, Docusign, MS Suite, Adobe, Google Suite, BC specific technologies, etc.), preparing materials course work, making copies, composing and editing letters, proof-reading papers and course materials, scheduling meetings with advisees and taking minutes at meetings as needed. This position prioritizes multiple tasks in a competing environment.

Essential Functions include:

• Provides wide ranges of support for faculty including typing, composing and editing letters, memoranda, reports, lecture/course materials, and presentations.
• Uses multiple technical applications including MS Office Suite, Google Suite, database management, spreadsheets, graphics and presentation software, electronic calendar, email, and other academic applications (Canvas, Examsoft, etc..)
• Assist with the hiring process of part-time adjunct faculty.
• Assists with orientation and onboarding for new full-time and part-time faculty.
• Manages complex calendars, arranges for meetings and appointments for faculty; takes minutes as needed at department or faculty meetings.
• Greet and assist faculty, students, and employees in a professional manner.
• Answers and routes phone calls, e-mail messages and manages a wide-range of information dissemination.
• Triage student needs, Answer questions. Refer students to appropriate department/personnel (Associate Dean of Student Services; Associate Dean of Academics and Faculty) Other duties as assigned.

Special Projects

Exam Period:Assist withbuilding exams in ExamSoft; Proof & Copy Exams; Collect and account forfinal paper and assignment submissions; Create formulas in Excel sheets forgrading; proctor exams as needed.

Assist professors with advising students, email all students and faculty their advisingassignments.Send materials to assist with advising.Create feedback survey for faculty and students

Annual Updateof Adjunct Handbook & Academic & Student Services forms

Appointments Committee

Prepare numerous materials of candidate for faculty.Reserve meeting rooms.Use scheduling software to gather & create facultyavailability for setting meeting times

Position Details:

Department: 058001 - Dean School of Nursing
Position: 00003275 - Secretary
Grade: 1ST
Hiring Range: $22.69/hr to $28.35/hr. Pay rate commensurate with relevant experience.

Requirements

Decision making skills:Ability to recognize an existing problem; Acknowledge the possibility of a solution; Analyze the situation; Identify certain intangibles and worry points; Brainstorm for solutions; Present concerns & solutions to Assistant Dean before implementation.Must be able to execute solutions/options to effectively meet faculty, student and staff needs.

Core competencies:Proven interpersonal skills with experience providing complex administrative support to one or more. Ability to work across teams and with a variety of projects and constituencies

Functional and Technical Competencies:

• Must be able to learn new technologies to improveefficiencies.
• High degree of professionalism and customer-serviceorientation.
• Excellent listening skills.
• Demonstrated ability to work collaboratively in a teamenvironment.
• Outstanding oral and written communicationskills.
• Integrity to handle sensitive and confidentialinformation.
• Can do attitude and positive outlook required.

Education/Experience: Bachelor's degree preferred.

2 years of increasingly responsible administrative experience preferably in an academic setting; strong interpersonal and organizational skills with attention to detail and accuracy; excellent oral and written communications skills including effective phone communication skills; accurate typing skills; proficiency in technology, including MS Suite, Google Suite; exceptional proofreading; strong attention to detail; a commitment to accuracy; and very adept at handling multiple tasks and working well within deadlines. Also requires good judgment, discretion in handling confidential materials, ability to work independently without close supervision, and flexibility to work beyond the regular hours of the workday when necessary.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
• Paid Holidays Annually
• Generous Sickand Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.