Associate Director, Academic Operations & Student Success

D'Youville University; Buffalo (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

D’Youville University in Buffalo, NY is seeking an Associate Director of Academic Operations & Student Success to lead daily academic operations, shape student support, and support accreditation readiness. The role blends administrative leadership with instructional responsibilities within the School of Business.

Responsibilities span academic operations, student advising, assessment, digital learning, experiential learning, and faculty collaboration.

Qualifications

• Experience teaching or in higher education administration or student success.
• Knowledge of accreditation and assessment processes preferred.
• Strong project management and organizational skills.
• Excellent communication and relationship-building abilities.
• Ability to work effectively with students, faculty, employers, and external partners.

Responsibilities

• Support day-to-day academic operations of the School of Business.
• Coordinate course scheduling and instructional planning.
• Assist with faculty and adjunct onboarding.
• Monitor course coverage and faculty assignments.
• Support graduate program implementation and launch activities.
• Coordinate academic policy implementation and student issue resolution.
• Coordinate advising support efforts.
• Monitor student progression and retention indicators.
• Assist with transfer credit evaluations and degree planning.
• Support student appeals and academic review processes.
• Coordinate orientation and onboarding initiatives.
• Develop and manage student engagement initiatives.
• Teach undergraduate and/or graduate courses based on qualifications and School needs.
• Participate in curriculum development and course revision efforts.
• Support and initiate innovative instructional approaches and experiential learning initiatives.

Skills

Project management

Communication

Relationship building

Organizational skills

Instructional design

Stakeholder collaboration

Education

Master's degree in Business/Management/Education or related field

Tools

Canvas LMS

Job description

D’Youville University in Buffalo, NY is seeking an Associate Director of Academic Operations & Student Success to lead daily academic operations, shape student support, and support accreditation readiness. The role blends administrative leadership with instructional responsibilities within the School of Business.

Responsibilities span academic operations, student advising, assessment, digital learning, experiential learning, and faculty collaboration.