Academic Records & Compliance Specialist

Cape Fear Community College; Wilmington (NC); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Cape Fear Community College in Wilmington, NC seeks a Records Specialist to maintain academic records and support the Registrar’s Office. You will conduct audits, ensure compliance with state guidelines, and manage confidential student data and related reporting.

Responsibilities include data entry, generating class reports, resolving system errors, and assisting with grading and attendance support during semesters.

Formación

• Associate’s degree or a high school diploma with at least 2 years of related experience.
• General auditing principles and procedures.
• Excellent communication (both written and oral), problem solving, organization, and interpersonal skills.
• Experience working in challenging, fast-paced environments where multi-tasking is essential.
• Proficiency in working with Microsoft Office and/or Google Suite applications.

Responsabilidades

• Conduct an ongoing internal program audit of curriculum and continuing education records, reports, supporting documentation, and programs.
• Make recommendations for improving the accuracy and efficiency of programs and reporting procedures when appropriate.
• Assist in the submission of the Institution’s Class Report for both curriculum and continuing education each semester and insure the accuracy and timeliness of those reports.
• Responsible for records management, storage, scanning/indexing, retention, and disposition of records, in addition to, planning, prioritizing, reviewing records and verification of information.
• Enforces FERPA law at all times.
• Review student and class records as assigned by the Assistant Registrar, to verify completeness of documents by ensuring all items are correct and maintained on file as required.
• Use the college’s information system software to verify class and student information, reconcile data, run and print reports.
• Maintain a detailed and up-to-date log of records reviewed for completeness, records needing corrections and request of information.
• Maintain strict confidentiality of student records and other materials or information of a confidential or sensitive nature.
• Refer inquiries on matters relating to compliance, policies, and procedures to the Assistant Registrar.
• Actively participate in departmental meetings, trainings, and college committees as assigned.
• Under the direction of the Assistant Registrar/Registrar, assist in the coordination of external FTE compliance reviews with the System Office compliance review staff.
• Act as a receptionist for all visitors to the Enrollment Services area.
• Assist Enrollment Services department with data entry.
• Respond to internal and external customer requests via phone, email, and in-person.
• Assist with other duties and special projects as assigned.

Conocimientos

Attention to detail

Communication skills

Data entry

Problem solving

Microsoft Office

Educación

Associate’s degree or high school diploma with 2+ years related experience

Herramientas

Ellucian Colleague

Informer

Record retention software

Descripción del empleo

Cape Fear Community College in Wilmington, NC seeks a Records Specialist to maintain academic records and support the Registrar’s Office. You will conduct audits, ensure compliance with state guidelines, and manage confidential student data and related reporting.

Responsibilities include data entry, generating class reports, resolving system errors, and assisting with grading and attendance support during semesters.