Academic Records & Compliance Specialist

Ancora Education; Fayetteville (NC); On-site; USD 30,000 - 34,000; Full time

Job summary

Ancora Education's Fayetteville campus is seeking a Registrar to manage academic records, FERPA compliance, and student services. The role ensures accuracy, privacy, and timely processing of transcripts, attendance, and schedules while supporting campus leadership.

The ideal candidate holds a Bachelor's degree (or related experience), is proficient with CampusNexus or similar student systems, and delivers superior customer service in a fast-paced environment; strong teamwork and deadlines are

Qualifications

• Bachelor’s degree or related experience required.
• Knowledge of Microsoft Office and/or Google Workspace programs.
• Knowledge of Student Information Systems.
• Superior customer service and communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Ability to consistently meet all deadlines.
• Ability to work independently and in a team environment required.

Responsibilities

• Creates, updates, and archives academic records and files to ensure accuracy and compliance.
• Works with Admissions to obtain missing items for new student files.
• Communicates with Education and Admissions directors weekly to discuss outstanding records.
• Files transcripts, schedules, and other academic materials in student files timely.
• Audits student files for graduating and withdrawing students.
• Maintains attendance and population records and related reports.
• Prepares and distributes attendance notifications and population reports.
• Maintains accurate transcripts and ensures final grades are entered in the system.
• Supports course scheduling and registration activities for upcoming terms.
• Gathers information to assist accreditation and reporting requirements.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

Bachelor's degree or related experience

Master’s Degree preferred

Tools

CampusNexus

Microsoft Office

Google Workspace

Job description

Ancora Education's Fayetteville campus is seeking a Registrar to manage academic records, FERPA compliance, and student services. The role ensures accuracy, privacy, and timely processing of transcripts, attendance, and schedules while supporting campus leadership.

The ideal candidate holds a Bachelor's degree (or related experience), is proficient with CampusNexus or similar student systems, and delivers superior customer service in a fast-paced environment; strong teamwork and deadlines are