Academic Programs Administrative Specialist

Rowan-Cabarrus Community College; Concord (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Rowan-Cabarrus Community College is seeking an Academic Services Technician to provide administrative and operational support to the Academic Programs division. Located on South Campus, Concord, NC, the role supports deans and faculty, ensuring efficient departmental operations across staff and students.

The position requires a High School Diploma or GED with at least two years of clerical or office experience; knowledge of Colleague is a plus and responsibilities include document prep, data

Qualifications

• High School Diploma or equivalent (G.E.D.) and two years of clerical, customer service, or office experience; or equivalent education/experience.
• Minimum two years' office management and secretarial experience and knowledge of Colleague.

Responsibilities

• Initiates, processes, and reviews routine and specialized paperwork, forms, reports, data, and confidential information; maintains related records; may record meeting minutes.
• Performs clerical duties using standard office equipment: distribute mail, photocopy, fax, schedule appointments and department activities.
• Responds to information requests in person, by email, and by phone; directs visitors to appropriate locations.
• Prepares data entries and documents in various systems; performs basic data quality reviews.
• Drafts and types business documents such as letters, memos, contracts, and related documents.
• Monitors and maintains inventory and supplies; creates purchase orders and tracks expenses.
• Prioritizes and may assign work to student workers; monitors performance and trains on methods and procedures.
• Performs other duties of a similar nature or level.

Skills

Clerical experience

Customer service

Office administration

Education

High School Diploma or GED

Tools

Colleague

Job description

Rowan-Cabarrus Community College is seeking an Academic Services Technician to provide administrative and operational support to the Academic Programs division. Located on South Campus, Concord, NC, the role supports deans and faculty, ensuring efficient departmental operations across staff and students.

The position requires a High School Diploma or GED with at least two years of clerical or office experience; knowledge of Colleague is a plus and responsibilities include document prep, data