Academic Program Specialist

Choosecolumbusga; Troy, Northern (MI, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

The Academic Program Specialist at Troy University provides administrative support and manages a variety of academic and departmental processes for the School of Hospitality, Sport and Tourism Management. This full-time role reports to the Department Chair and supports students and faculty as needed.

The position emphasizes scheduling, meeting coordination, filing, scholarship assistance, and general office duties, with a focus on teamwork and strong customer service in a university setting.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience preferred.
• Strong interpersonal skills and ability to collaborate effectively.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Organized in scheduling, record keeping, and filing.
• Ability to multi-task and manage several projects simultaneously.

Responsibilities

• Provide administrative support for the School of Hospitality, Sport and Tourism Management.
• Schedule, coordinate, and plan meetings for the department.
• Assist with filing and recordkeeping activities.
• Support scholarship processes and student/faculty needs.
• Report to the Department Chair and coordinate office duties as required.

Skills

Customer service

Interpersonal skills

Microsoft Office

Scheduling

Recordkeeping

Multitasking

Education

High school diploma

Tools

Ellucian Colleague/Datatel

Job description

Posting Details

Posting Number: SF2587P

Position Title: Academic Program Specialist

Position Type: Classified Staff/Hourly

Department: Hospitality, Sport, and Tourism Management - Troy

Division: Sorrell College of Business

Campus: Troy

Work Status: Full-Time (FT)

Temporary: No

Location: Troy - T01

Job Summary: The Academic Program Specialist provides administrative support and manages a variety of academic and departmental processes for the School of Hospitality, Sport and Tourism Management, reporting to the Department Chair. This position is responsible for general office duties, scheduling, coordinating, and planning meetings, filing and recordkeeping, scholarship assistance, and assisting students and faculty as needed.

• 1. High school diploma or equivalent.
• 2. Minimum of one year of customer service experience.
• 3. Strong interpersonal skills and the ability to collaborate effectively.
• 4. Excellent working knowledge of all Microsoft computer programs.
• 5. Organized in scheduling, record keeping, and filing.
• 6. Ability to multi-task and handle several projects at one time.

• 1. Experience using Ellucian Colleague/Datatel.

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary responsibility

Monday through Friday 8:00am – 5:00pm

N/A

Does this position have supervisory responsibility? No

Posting Date: 08/27/2026

Open Until Filled: Yes

https://www.troyuniversityjobs.com/postings/48344

Reference Letters

Solicit References Through the System?

No

Applicant Special Instructions

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this employment opportunity?
   • Troy University employment website (www.troyuniversityjobs.com)
   • Chronicle of Higher Education
   • Higher Ed Jobs
   • Social Media website
   • Indeed
   • Other employment website (please specify below)
   • Employee Referral (please specify below)
   • Local newspaper (please specify below)
   • Professional journal (please specify below)
   • Other source (please specify below)
2. Please specify: (Open Ended Question)
3. * Regarding your current employment status, please select one of the following:
   • Not a current Troy University employee
   • Current part-time Troy employee (including adjunct faculty)
   • Current full-time Troy employee - initial appraisal period complete
   • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
4. * Do you have a high school diploma or equivalent?
   • Yes
   • No
5. * Do you have at least one year of customer service experience?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. List of References

Optional Documents