Academic Advisor - Student Success & Retention

California State University, Chico; San Bernardino (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

California State University, San Bernardino is seeking an Academic Advisor (Student Services Professional II) to provide moderately complex academic advising to undergraduate students in the ASUA office. The role supports retention and progression by interpreting degree requirements, planning coursework, and connecting students with campus resources.

The advisor will work with faculty and campus partners to ensure accurate guidance, participate in orientation and advising campaigns, and document

Qualifications

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Responsibilities

• Builds ongoing advising relationships with undergraduate students through individual and group sessions.
• Reviews and applies degree requirements, reviews progress, and provides planning guidance.
• Conducts targeted advising outreach using NAVIGATE to identify student populations and training needs.
• Provides referrals and coordinates with campus resources to support retention and progression.
• Collaborates with faculty and departments to align advising with curriculum changes and program requirements.

Skills

Advising systems

Group advising

Student services

Education

Bachelor's degree or equivalent

Tools

NAVIGATE

Job description

California State University, San Bernardino is seeking an Academic Advisor (Student Services Professional II) to provide moderately complex academic advising to undergraduate students in the ASUA office. The role supports retention and progression by interpreting degree requirements, planning coursework, and connecting students with campus resources.

The advisor will work with faculty and campus partners to ensure accurate guidance, participate in orientation and advising campaigns, and document