Student Success Advisor: Academic Advising & Retention

California State University, San Bernardino; San Bernardino (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

CalPERS

Job summary

California State University, San Bernardino is seeking an Academic Advisor in Student Services to support undergraduate students. You will provide individual and group advising, interpret degree requirements, and coordinate with campus partners to promote retention and completion.

The role emphasizes proactive outreach, referrals, and documentation in NAVIGATE, with opportunities to contribute to orientation and academic workshops. Experience in student services is preferred.

Qualifications

• Two years of professional experience in student services or a related field; a master's degree may substitute for one year of experience.
• Equivalency to four-year college/university graduation in behavioral sciences, public/business administration, or related field; more experience may substitute for education.

Responsibilities

• Builds ongoing advising relationships with undergraduate students through individual and group advising and follow-up.
• Interprets academic requirements, reviews progress, provides academic planning guidance and referrals.
• Uses NAVIGATE to identify student populations, conducts proactive outreach, documents contacts and outcomes.
• Collaborates with faculty and departments to ensure accurate and current degree requirements are applied.
• Supports campus events (orientation, Weeks of Welcome, etc.) and academic workshops.

Skills

Advising

Group advising

Interpersonal skills

Communication

Education

Bachelor's degree

Job description

California State University, San Bernardino is seeking an Academic Advisor in Student Services to support undergraduate students. You will provide individual and group advising, interpret degree requirements, and coordinate with campus partners to promote retention and completion.

The role emphasizes proactive outreach, referrals, and documentation in NAVIGATE, with opportunities to contribute to orientation and academic workshops. Experience in student services is preferred.