Undergrad Academic Success Advisor

CSUSB; San Bernardino (CA); On-site; USD 57,000 - 81,000; Full time

Job summary

CSU San Bernardino (CSUSB) is seeking an Academic Advisor to support the Department of Professional Advising within ASUA. The advisor provides moderately complex academic advising to undergraduate students, interprets degree requirements, reviews progress, and helps with academic planning while coordinating with campus resources and partners.

The role includes proactive advising campaigns, documenting interactions in NAVIGATE, and escalating complex matters to senior staff when necessary.

Qualifications

• Experience: Two years of professional experience in student services or related field; master’s degree may substitute one year.
• Education: Four-year college/university degree in behavioral sciences, public/business administration or related field.

Responsibilities

• Builds ongoing advising relationships with undergraduate students through individual and group advising and follow-up to support degree completion.
• Reviews academic requirements, policies, and degree progress to provide planning guidance and referrals; escalates complex issues to senior staff when needed.
• Uses NAVIGATE to identify student populations, conducts proactive outreach, documents contacts and outcomes, and prepares reports to support retention.

Job description

CSU San Bernardino (CSUSB) is seeking an Academic Advisor to support the Department of Professional Advising within ASUA. The advisor provides moderately complex academic advising to undergraduate students, interprets degree requirements, reviews progress, and helps with academic planning while coordinating with campus resources and partners.

The role includes proactive advising campaigns, documenting interactions in NAVIGATE, and escalating complex matters to senior staff when necessary.