Academic Advisor & Student Success Coach

University of North Florida; Jacksonville, Northern (FL, KY); Hybrid; USD 41,000 - 50,000; Full time

Job summary

University of North Florida seeks an Academic Advisor in Jacksonville, FL, to support students across undergraduate and graduate programs. The role emphasizes guiding students through academic planning, transfer policies, and degree requirements while maintaining confidentiality.

The position offers hybrid work (on-campus and in-state remote) within UNF's Student Success team, with opportunities for mentorship, development, and benefits.

Qualifications

• Bachelor's degree required; 1+ year of relevant advising experience preferred.
• Familiarity with student records and confidentiality obligations.
• Ability to advise across modalities (in-person, phone, and virtual).

Responsibilities

• Provide individual and group academic advising across all modalities (in person, phone, and online).
• Assist in admissions processes and decisions as applicable.
• Assist in probation, suspension decisions, and calendar-based administrative duties.
• Support program reviews and supply college data as needed; prepare productivity reports.
• Help develop programs to increase persistence and graduation rates; advise on academic policies.
• Coordinate with NCAA compliance as it relates to advising; liaison to chairs and dean’s office.
• Create and distribute marketing materials; represent the College at recruitment events.
• Develop procedures for complex duties; maintain confidentiality of student records.
• Engage with students, parents, and partners as appropriate.

Skills

Advising

Student engagement

Data reporting

Education

Bachelor's degree

Job description

University of North Florida seeks an Academic Advisor in Jacksonville, FL, to support students across undergraduate and graduate programs. The role emphasizes guiding students through academic planning, transfer policies, and degree requirements while maintaining confidentiality.

The position offers hybrid work (on-campus and in-state remote) within UNF's Student Success team, with opportunities for mentorship, development, and benefits.