Academic Advisor

Clay Today; Fayetteville, Northern (NC, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Fayetteville State University in Fayetteville, NC is seeking an Academic Advisor to support the Bronco Boost program, guiding students through advising, registration, and enrollment processes to promote retention and success.

This exempt professional role requires a bachelor's degree with two years of experience; preferred master's. The advisor will work with campus offices, maintain records, and respect confidentiality, including occasional after-hours or weekend coverage during peak times.

Qualifications

• Bachelor's degree and 2 years of relevant work experience.
• Knowledge of advising and registration technology and data systems.
• Strong communication and organizational skills.

Responsibilities

• Provide general advising, registration, and enrollment guidance to Bronco Boost students.
• Support retention and degree progression efforts through counseling and planning.
• Maintain confidentiality and adhere to university policies and timelines.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Education

Bachelor's degree

Master's degree (preferred)

Tools

Banner

Outlook

Canvas

Zoom/TEAMS

Job description

Position Information

Position Title: Academic Advisor

Working Title: Academic Advisor for Bronco Boost

Position Number: 000452

Full-Time Or Part-Time: Full Time

Time Limited Position: Yes

Number of Vacancies: 1

Department: Strategic Enrollment Management

Posting Number: 0401868

SHRA/EHRA: Exempt Professional Staff (EPS)

Job Category: Professional

Hiring Range: Commensurate with Education and Experience

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization

The Bronco One Stop is a centralized space for students to access standard student services to strengthen their ability to navigate Fayetteville State University. Bronco One Stop aims to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support, and navigating university resources.

Fayetteville State University Advising Center's mission is to promote student success by empowering students to achieve their academic and career aspirations. The Advising Center delivers high-quality services by providing support with educational planning, course selection, resource awareness, and success strategies.

Primary Purpose of the Position

The primary purpose of this position is to assist students in the Bronco Boost program, by using a developmental model, to assist students with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their progress toward graduation, access support, and enrichment services, and understand and follow university policies and timelines. The academic advisor addresses Fayetteville State University Bronco Boost students' general advising, registration, and enrollment needs to increase retention and graduation rates.

This position is funded by non-state funds and has been designated time limited. Continuation of this position is contingent upon the continuing availability of those funds.

Minimum Education And Experience Requirements

A bachelor's degree and two (2) years of relevant work experience.

Knowledge, Skills And Abilities

Knowledge

• Knowledge of best practices in higher education for enhancing student academic skills;
• knowledge of current advising and registration technology; and the ability to help students navigate the various platforms available to them (i.e., Banner, Microsoft Outlook, and Canvas).

Skills

• Communication skills to explain, write, advocate for, and report on the needs of the program and academic outcomes; interpersonal skills to interact effectively with students, staff, and faculty;
• proficient use of computers, student success technology, Microsoft Office, and Zoom/TEAMS; must be attentive to detail, possess strong organizational skills with the ability to prioritize while multi-tasking and manage tasks in an efficient and timely manner.

Abilities

• The ability to respond effectively to unexpected events and make adjustments in plans as needed; listen and analyze academic needs; generate reports on academic progression; navigate student records; answer basic questions about processes and direct students to appropriate resources as necessary; ability to establish and maintain productive working relationships; ability to manage time, work calmly under pressure, and deliver on tight deadlines; ability to work independently and collaboratively with other offices; and a viable candidate must comprehend and abide by federal and university student confidentiality requirements. Ability to work occasionally after 5:00pm and on weekends (especially during peak times).

Preferred Qualifications

Master's degree.

Open Until Filled

Yes

Additional Information for Applicants

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link

https://jobs.uncfsu.edu/postings/29007

Supplemental Questions

Required fields are indicated with an asterisk (*). * Do you have experience working in a student success program with a community college or university? YesNo * How many years of work experience do you possess in advising university or community college students? No experience1-2 years2-3 years3 years or more

Optional & Required Documents

Cover LetterResume/Curriculum VitaeUnofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)Optional DocumentsOther DocumentOther Documents Continued