Academic Advisor

Fayetteville State University; Fayetteville, Northern (NC, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Fayetteville State University is seeking an Academic Advisor to support students with academic and personal success, identifying barriers and helping create action plans for overcoming challenges. This role emphasizes collaboration and student-centered service to improve retention and graduation outcomes.

The position requires a bachelor’s degree and two years of relevant experience; a master’s degree and NCAA knowledge are preferred. Open Until Filled.

Qualifications

• Minimum education: bachelor’s degree and two years of relevant work experience.
• Knowledge of best practices in higher education for enhancing student reading and essential academic skills.
• Planning and organizational skills; communication skills to explain, advocate for, and report on program needs and outcomes.
• Interpersonal skills to interact with students, staff, and faculty.
• Pedagogical skills to provide effective instruction to individuals and classes.
• Ability to respond to unexpected events and adjust plans accordingly.
• Willingness to collaborate with colleagues to improve student success.

Responsibilities

• Provide support to students with academic and personal challenges.
• Identify policies and procedures that hinder academic success and help create action plans.
• Collaborate with teams to foster academic excellence, improve retention and graduation outcomes.
• Ensure students receive comprehensive support throughout their collegiate experience.

Skills

Higher education best practices

Communication skills

Interpersonal skills

Pedagogical skills

Planning & organizational skills

Adaptability

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Predictive analytics system

Job description

Hiring Range: Commensurate with Education and Experience

Overall Position Competency:

Overall Position Competency: Exempt Professional Staff (EPS)

Primary Purpose of the Organization:

The Office of Enrollment Management includes the Offices of Admissions, Financial Aid, Registrar, Military-Affiliated Services, and the Enrollment Services Center. These offices work collaboratively to support the University’s goal to attract, retain, and graduate a diverse, high-achieving student body. The Office of Enrollment Management focuses primarily on fostering student success by providing services that will support students throughout each step of their academic journey, from application to internships to graduation. The unit advances Fayetteville State University’s mission by fostering academic achievement, persistence, and graduation through a coordinated network of programs and services that empower students to thrive from enrollment through degree completion. It includes multiple areas that collaborate to provide proactive, student-centered support in areas such as academic advising, retention initiatives, degree planning, academic coaching, and resource navigation. Collectively, these efforts are designed to remove barriers to success, enhance student engagement, and promote continuous progress toward graduation.

Primary Purpose of the Position:

The Academic Advisor position will provide support to students with unique challenges mitigating their academic and personal success. The manager will identify policies and procedures that are barriers to academic success and assist in creating and applying action plans for overcoming challenges. This position requires a collaborative, student-centered professional who is committed to fostering academic excellence, improving retention and graduation outcomes, and ensuring students receive comprehensive support throughout their collegiate experience.

Minimum Education And Experience Requirements:

• A bachelor’s degree and two (2) years of relevant work experience.

Knowledge, Skills And Abilities:

• Knowledge of best practices in higher education for enhancing student reading and essential academic skills.
• Planning and organizational skills; communication skills to explain, write, advocate for, and report on the needs of the program and academic outcomes.
• Interpersonal skills to interact effectively with students, staff, and faculty.
• Pedagogical skills to provide effective instruction to individual students and classes.
• The ability to respond effectively to unexpected events and make adjustments in plans as needed.
• The ability to heed suggestions, and collaborate successfully.

Preferred Qualifications:

• Master’s degree in a related field
• One year’s experience in retention programs.
• Knowledge of NCAA academic eligibility rules and compliance.
• Experience using an early alert/advising system powered by predictive analytics.
• Experience working in collegiate athletics.
• A bachelor’s degree from an accredited institution, and at least five years of professional experience in a Registrar’s Office, Enrollment Management, Student Success, or Academic Services unit of higher education.

Closing Date:

Open Until Filled: Yes

EEO Statement:

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Optional & Required Documents

Required Documents

• Cover Letter
• Resume/Curriculum Vitae
• Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

• Other Document
• Other Documents Continued
• Other Documents Continued.

Constituent Institution of The University of North Carolina.