Academic Advising Administrative Assistant

Belmont University; Nashville (TN); On-site; USD 40,000 - 52,000; Full time

Job summary

Belmont University in Nashville seeks an Academic Advising Administrative Assistant to support the College of Entertainment & Music Business Advising Office in daily operations, email and phone inquiries, and student questions during regular business hours.

The role assists the Director and Academic Advisor with reports, course overrides, calendars, and changes of major; also helps with new student course selections and Summer Orientation activities.

Qualifications

• Experience in a fast-paced academic office environment.
• Ability to work with diverse stakeholders and respond to inquiries.
• Proficiency with SCT Banner, ARGOS, Canva and MS Office.
• Strong organizational and communication skills.

Responsibilities

• Provide daily office support to the CEMB Advising Office, handling emails, calls and student questions.
• Assist Director and Academic Advisor with reports and course overrides requests.
• Support advising calendars and registration-related issues for faculty.
• Facilitate Change of Major forms and student assignments to Curb College advisors.
• Assist students with course selections for their first semester in Curb College.
• Support Summer Orientation activities and advising registration sessions.

Skills

Office administration

Communication

Attention to detail

Teamwork

Education

Bachelor's degree preferred

Tools

SCT Banner

ARGOS

Canva

Microsoft Office

Job description

We are now accepting applications for a qualified Academic Advising Administrative Assistant at Belmont University.

Employment Type

Staff

Internal Job Category

Non-Exempt (Staff)

Full-Time

Department

Office of Dean CEMB

Hours

37.5

Primary Duties and Responsibilities

Position Purpose

Provides office support to the College of Entertainment & Music Business (CEMB) Advising Office's daily operations.

Essential Functions

• Provides office support to CEMB Advising Office for daily operations re: organizational, informational and communication needs to the advising staff, answering emails including CEMB Advising general email, answering phone calls, assisting and or fielding student questions in regards to advising needs and directing traffic during regular business hours.
• Assists Director and Academic Advisor as needed: Pulling reports in ARGOS related to advising and processing any CEMB course overrides requests that have been approved via the Director or department chair.
• Provides support to faculty regarding advising appointment calendars and other advising / registration related issues.
• Facilitates the Change of Major forms and processes for students changing their major to the Curb College :
• Processing the change of major form
• Assigning the student to a Curb College advisor
• Communicating with the student and advisor of the change
• Assisting students with course selections for their first semester in Curb College
• Provides administrative support during Summer Orientation, including checking registration grouping, lifting advisor holds and assisting in one of the CEMB rooms during the advising registration session.
• The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

Required Qualifications

Belmont University seeks to attract and retain highly qualified faculty and staff who will support our mission and vision. As a Christ-centered and student-focused community, we aim to:

• Form diverse leaders of character;
• Equip people to solve the world’s complex problems through teaching, research and service;
• And be radical champions for helping people and communities flourish.

Qualifications (Knowledge, Skills and Abilities)

• Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Working knowledge of SCT Banner, Canva and ARGOS as well as the ability to use Microsoft Office (Excel, PowerPoint, Word) and basic databases and software.
• Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions.
• Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions and thinks beyond what is typical or customary. Uses information to determine benefits and impact in making decision and/or recommendations.
• Ability to coordinate and administer programs/project activities and protocols. Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project.
• Ability to present information to individuals or groups; ability to deliver presentations suited to the characteristics and needs of the audience. Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message. Ability to listen and respond appropriately to others. Ability to impact and influence others to further the institution’s strategic objectives.

Required Education

Education: Bachelor's Degree preferred

Required Experience

Experience: Two years of responsible administrative support in academic office environment. Experience with SCT Banner, Oracle, ARGOS, Canva and working knowledge of databases preferred.

The selected candidate will be required to complete a background check satisfactory to the University.

Belmont University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.