Absence Operations Leader (Hybrid)

Sedgwick; Dublin (OH); Hybrid; USD 71,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Employee assistance

Job summary

Sedgwick seeks an experienced Workforce Absence Operations Manager to oversee technical and operational functions, ensuring compliance with company standards and client requirements. You will lead staff, training, and budget planning to deliver quality services.

The role demands strong leadership, analytical capabilities, and excellent communication. This is a hybrid position with responsibilities across multiple Sedgwick centers, including Dublin, OH, and surrounding locations.

Qualifications

• Bachelor's degree preferred.
• Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Assures compliance with client internal controls, audit requirements and service agreement requirements.
• Establishes business plan with goals and objectives for assigned clients.
• Ensures claims management policies and procedures are followed to assure meeting service standards, state statutes/regulations, disability plan document, industry best practices and client service requirements.
• Establishes and maintains client contacts.

Skills

Communication

MS Office

Leadership

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Performance skills

Education

Bachelor's degree

Job description

Sedgwick seeks an experienced Workforce Absence Operations Manager to oversee technical and operational functions, ensuring compliance with company standards and client requirements. You will lead staff, training, and budget planning to deliver quality services.

The role demands strong leadership, analytical capabilities, and excellent communication. This is a hybrid position with responsibilities across multiple Sedgwick centers, including Dublin, OH, and surrounding locations.