Absence Operations & Compliance Leader

Sedgwick; Fallbrook (CA); On-site; USD 85,000 - 98,000; Full time

Benefits offered by this job

Medical benefits

401k matching

PTO

Job summary

Sedgwick is hiring a Workforce Absence Operations Manager to oversee technical and operational functions, ensuring quality service and compliance. The role includes budgeting, staffing, and training oversight with direct responsibility for under 25 colleagues.

The position emphasizes client interaction, planning and adherence to standards, while promoting a collaborative, high-performance work environment. Located in California with competitive compensation and benefits.

Qualifications

• Eight (8) years claims management experience or equivalent combination of education and experience required to include two (2) years supervisory experience.
• Excellent oral and written communication, including presentation skills.
• Strong leadership, organizational and analytical abilities.

Responsibilities

• Oversees internal quality review process and reports monthly.
• Ensures compliance with client controls, audit requirements and service agreements.
• Establishes business plan with goals and objectives for assigned clients.
• Maintains client contacts and manages staffing and training needs.

Skills

Communication

Leadership

Analytical

Organizational

Negotiation

Teamwork

Performance

Written comms

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is hiring a Workforce Absence Operations Manager to oversee technical and operational functions, ensuring quality service and compliance. The role includes budgeting, staffing, and training oversight with direct responsibility for under 25 colleagues.

The position emphasizes client interaction, planning and adherence to standards, while promoting a collaborative, high-performance work environment. Located in California with competitive compensation and benefits.