ABA Clinic Operations Coordinator

Behavioral Focus LLC; Abilene (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Behavioral Focus LLC in Abilene, TX is seeking a skilled Behavioral Health Administrator to keep our office running smoothly. You will greet families and staff, answer calls, manage client and staff schedules, track authorizations and documentation, and support onboarding with our leadership team.

In this role, you will maintain daily workflow, communicate schedule changes to stakeholders, and collaborate with pediatricians and related organizations to ensure accurate records and timely updates.

Responsibilities

• Greet visitors, clients, and staff when they arrive in the office
• Answer office phone efficiently & with positive tone
• Return missed calls and messages
• Send needed emails and texts to families, the Behavioral Focus team, and other key stakeholders
• Check fax daily for authorization updates, and other information
• Check portals for needed documentation updates
• Update workflow daily
• Input client & staff schedules accurately
• Ensure families and staff have access to schedule and are familiar with system
• Revise and update schedule accordingly
• Communicate schedule changes to all key stakeholders in efficient and effective manner
• Work with Behavioral Focus leadership team to schedule clinical interviews, evals, and assessments
• Assist with client onboarding process
• Maintain ongoing documentation in collaboration with pediatricians and other organizations
• Communicate all new information or updates to CEO and key stakeholders

Job description

Behavioral Focus LLC in Abilene, TX is seeking a skilled Behavioral Health Administrator to keep our office running smoothly. You will greet families and staff, answer calls, manage client and staff schedules, track authorizations and documentation, and support onboarding with our leadership team.

In this role, you will maintain daily workflow, communicate schedule changes to stakeholders, and collaborate with pediatricians and related organizations to ensure accurate records and timely updates.