A/V Engineer

Beacon Hill Staffing Group, LLC; Indianapolis (IN); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

Career growth opportunities

Job summary

Beacon Hill Technologies in Indianapolis seeks an experienced AV Engineer to activate a large-scale facility and provide ongoing enterprise AV support. The role focuses on system readiness, installation validation, commissioning, troubleshooting, digital signage, and day-to-day operations.

The ideal candidate will support Microsoft Teams Rooms and enterprise collaboration tools, manage incidents via ServiceNow, and collaborate with end users, vendors, and project teams in healthcare or corporate

Qualifications

• 3+ years of enterprise AV support in healthcare, corporate, or similar environments.
• Troubleshooting conferences rooms, video conferencing, displays and signage.
• Experience with Teams Rooms and enterprise collaboration tools.
• Incident management in a ticketing system (pref. ServiceNow).
• Ability to perform AV testing, validation, and commissioning.
• Ability to read floor plans, AV drawings, and installation docs.
• Knowledge of AV infrastructure including control, audio, displays, and networked devices.

Responsibilities

• Ensure AV system readiness and perform installation validation.
• Commissioning, troubleshooting, and day-to-day operational support.
• Manage digital signage and conference room AV systems.
• Coordinate with end users, vendors, and project teams on site.

Skills

AV system troubleshooting

Video conferencing

Microsoft Teams Rooms

Ticketing (ServiceNow)

Reading AV drawings

Independent work

Vendor coordination

Digital signage

Facility activation support

Tools

ServiceNow

Crestron

Q-SYS

Skykit

Logitech Rally Bar

Job description

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Beacon Hill Technologies is seeking an experienced AV Engineer to support the activation of a large-scale, state-of-the-art facility while also providing ongoing enterprise audiovisual support.

This hands-on role will focus on AV system readiness, installation validation, commissioning, troubleshooting, digital signage, and day-to-day operational support. The ideal candidate has experience supporting Microsoft Teams Rooms and enterprise collaboration technologies, managing incidents through a ticketing platform, and working directly with end users, vendors, and project teams.

Candidates should be comfortable in fast-paced environments, capable of identifying and resolving technical issues before go-live, and passionate about delivering reliable, high-quality collaboration experiences. Experience with facility activations, healthcare or large corporate environments, ServiceNow, Logitech, Crestron, Q-SYS, and digital signage solutions is highly preferred. This opportunity offers the chance to play a key role in a major technology deployment with potential for long-term growth.

Required Skills

• 3+ years of enterprise AV support experience in healthcare, corporate, higher education, or similarly complex environments.
• Hands-on troubleshooting of:
  • Conference room AV systems
  • Video conferencing technologies
  • Displays and digital signage
  • Cameras, microphones, speakers, and control systems
• Experience supporting Microsoft Teams Rooms and enterprise collaboration technologies.
• Experience managing incidents and service requests within a ticketing platform (preferably ServiceNow).
• Ability to perform AV system testing, validation, and commissioning activities.
• Ability to read and interpret:
  • Floor plans
  • AV drawings
  • Reflected ceiling plans
  • Installation documentation
• Knowledge of AV infrastructure including control systems, audio systems, displays, and network-connected AV devices.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Strong customer service, documentation, communication, and vendor coordination skills.
• Comfortable working onsite in construction, healthcare, and facility activation environments.

Desired Skills

• ServiceNow experience.
• Microsoft Teams Rooms administration and support.
• Logitech Rally Bar, Rally Bar Mini, Tap Controllers, Teams Panels experience.
• Crestron and Crestron Flex experience.
• Q-SYS / QSC audio and control platform experience.
• Digital signage experience, including Skykit platforms.
• Commercial display support (LG, Samsung, LED video walls).
• Facility activation, commissioning, installation QA, and go-live support experience.
• Hypercare support experience following major deployments.
• Healthcare technology or hospital environment experience.
• Basic networking and AV-over-IP troubleshooting experience.
• Asset management, lifecycle tracking, and technical documentation experience.
• CTS, CTS-I, or other AV industry certifications.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future