Field Service Technician

Beacon Hill

Los Angeles, California (CA, MO)

On-site

USD 55,104 - 61,992

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision benefits

Leave programs

Opportunities for growth and training

Job summary

A leading medical services provider is seeking a Field Service Technician to support medical imaging and diagnostic equipment across healthcare facilities in Los Angeles. This role involves installations, preventive maintenance, troubleshooting, and ensuring customer satisfaction. Ideal candidates will have an associate's degree or equivalent experience in a technical field, and strong customer service and technical skills are essential. The position offers a competitive pay range of $40-$45/hr.

Qualifications

Must have valid driver's license and be able to travel up to 70%.
Strong communication skills and ability to lift/push 50+ lbs.
Experience in healthcare or technical field service preferred.

Responsibilities

Perform installations and maintenance on medical imaging equipment.
Diagnose and resolve technical issues efficiently.
Manage daily field schedule and maintain inventory.

Skills

Technical equipment maintenance

Customer service skills

Organizational skills

Microsoft Office proficiency

Technical troubleshooting

Education

Associate's degree or equivalent in relevant field

Job description

Overview

Seeking a Field Service Technician to support medical imaging and diagnostic equipment across healthcare facilities in the Los Angeles region. This role includes installation support, preventive maintenance, troubleshooting, and emergency repair services, while delivering exceptional customer service and support.

Responsibilities

Perform installations, preventive maintenance, and repairs on diagnostic/medical imaging equipment at customer facilities
Diagnose and resolve technical issues using documentation, software tools, and technical knowledge
Plan and manage daily field schedule while coordinating with regional teammates
Maintain field inventory, order replacement parts, and return used components per protocol
Promote service programs and billable services; assist with creating service quotes and closing service opportunities
Identify new product or upgrade opportunities and pass leads to the sales team
Accurately complete service records and documentation for billing and compliance
Maintain company-provided vehicle, equipment, tools, and technology devices
Protect confidential technical information, service manuals, and software tools

Who You\'ll Work With

Clinical end users and medical facility staff (physicians, techs, administrators, purchasing teams, etc.)
Internal service, customer support, technical assistance, and sales teams
Central service operations and repair center teams

Qualifications

Associate\'s degree preferred in electronics, mechanical engineering, biomedical tech, IT networking, computer science, or related field
Equivalent military technical training or a HS diploma/GED with related certifications/experience also considered
Experience in a healthcare, biomedical, technical field service, or customer-support environment preferred
Ability to perform maintenance, verification, calibration, and repairs on technical equipment
Strong organizational skills with ability to manage schedule and priorities independently
Excellent communication and customer-service skills
Proficiency with Microsoft Office and familiarity with CRM/service-ticket tools
Ability to travel throughout assigned territory up to ~70%, occasionally overnight
Willingness to work flexible hours, including some evenings, weekends, holiday coverage, or on-call rotation
Must be able to lift/push 50+ lbs and comfortably perform physical field duties (climbing, kneeling, standing, etc.)
Valid driver\'s license required

Pay and Benefits

Beacon Hill provided pay range: This range is provided by Beacon Hill. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $40.00/hr - $45.00/hr

Ideal home base: South: Burbank; West: Pasadena; North: Torrance; East: West Hollywood

Additional Information

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies\' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers\' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you. Beacon Hill. Employing the Future™

Seniority level