Service Desk/Asset Management Technician

Beacon Hill; Norwood (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

3 weeks PTO

5 sick days

Quarterly outings

Job summary

A prominent IT staffing firm in Norwood, Massachusetts, is looking for an IT Service Desk/Asset Tech Manager. This role emphasizes managing IT services and overseeing inventory operations for new hires. Candidates should have experience in ServiceNow, asset management, and troubleshooting. The ideal environment fosters collaboration and offers growth opportunities. Benefits include generous PTO and training support.

Qualifications

• Experience with ServiceNow required.
• Understand asset management including packing, shipping, and tracking.
• Proficient in break/fix scenarios and troubleshooting.

Responsibilities

• Manage IT service desk and asset tech operations.
• Oversee inventory of equipment for new hires.
• Handle help desk queries and work on break/fix scenarios.

Skills

ServiceNow

Asset/inventory management

Help desk troubleshooting

Windows understanding

Break/Fix

Spatial Reasoning

Job description

Overview

Hiring for a IT Service Desk/Asset Tech Manager for a large and established staffing firm that helps people find roles they\'re excited about while supporting some of the best companies out there. The team culture is collaborative and fast-paced, with plenty of opportunities to learn, grow, and take on new challenges. Training, support, and clear career paths make it easy to develop your skills and move forward. If you\'re looking for a place where hard work is recognized and growth is encouraged, this is it.

Your Background

• Working with ServiceNow
• Working with asset/inventory management (monitors, phones, docking stations, etc.) - packing, shipping, tracking for new hires and storage of equipment.
• Working with break/fix scenarios
• Experience with help desk trouble shooting
• Understanding of Windows
• ServiceNow
• Break/Fix
• Windows/PC at core level
• Spatial Reasoning (packaging laptops)

What you\'ll get in return

• 3 weeks PTO + 5 sick days
• Quarterly outings

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies\' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers\' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.