A/R Associate

MedQuest Imaging; Winston-Salem (NC); Hybrid; USD 38,000 - 52,000; Full time

Job summary

MedQuest Imaging seeks an Accounts Receivable Associate to analyze patient accounts, pursue collections, and resolve denials for assigned balances. You will review unpaid claims 30 days+, communicate with payers, and document actions while adhering to HIPAA guidelines.

The role supports production and quality targets in a fast-paced imaging environment. Hybrid/remote opportunities may be available based on role, with a strong emphasis on accuracy, timely responses, and trend analysis to improve

Qualifications

• High school diploma or GED required.
• Minimum two years in medical billing and collections or claims processing.
• Ability to interpret EOBs and apply CPT/ICD codes.
• Familiarity with UB-4/HCFA 1500 forms and insurance portals.

Responsibilities

• Analyze patient accounts and follow up on denials and balances.
• Review unpaid claims 30 days or more and resolve issues for timely processing.
• Respond to calls and emails promptly with courtesy and accuracy.
• Document accounts accurately while following HIPAA guidelines.
• Meet production and quality goals; perform other duties as assigned.

Skills

UB-4/HCFA 1500 familiarity

Explanation of Benefits interpretation

CPT/ICD coding knowledge

Microsoft Word

Microsoft Excel

Insurance carrier websites

Audit and trend analysis

Education

High School Diploma or GED

Tools

Word processing software

Spreadsheet software

Job description

Overview

As an Accounts Receivable Associate, you will be responsible for analyzing patient accounts, performing follow up and collection activities, by working all denials, correspondence and outstanding insurance balances for assigned accounts.

Responsibilities

• Review all unpaid insurance claims for assigned carriers/financial class that have been filed 30 days +, including all denials received. Confirm processed correctly or identify issue with timely processing and take action needed to resolve.
• Effectively use all resources, internally and externally, for quick and efficient resolution of insurance balance due on accounts.
• Respond to all telephone calls and emails in a timely manner, accurately and courteously, referring any potential problems to appropriate parties.
• Maintain appropriate records by documenting on all accounts accurately and completely so that others using the information can easily understand. Be aware of and follow all HIPAA guidelines.
• Meet production and quality goals as stated in objectives.
• Other duties as assigned.

Qualifications

Education:

• High School Diploma or GED

Prior Experience

• Minimum two years’ experience in medical billing and collections for a doctor, hospital or third party medical billing company, or as a medical claims processor for a health insurance carrier

Special Qualifications

• Intermediate knowledge of UB-4/HCFA 1500 claim forms
• Ability to interpret Explanation of Benefits
• Strong knowledge of CPT and ICD codes
• Basic knowledge of Microsoft Word and Excel
• Familiarity with insurance carrier websites
• Ability to thrive in a goal oriented environment that is measured for production as well as quality
• Self-starter that enjoys investigating, identifying issues, and trends, and communicating to lead

Company Message

About MedQuest Imaging

Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.

Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.