Billing Representative

Quest Diagnostics; Maryland; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental & vision} ,{

401(k) with company match

Education assistance

Vacation and sick leave

Employee stock purchase plan

Job summary

Quest Diagnostics is seeking a Billing Representative to support revenue cycle operations. Monday through Friday, 8:00 AM to 5:00 PM Pacific time. You will reconcile patient and carrier claims and apply payments to ensure timely cash collection.

The role requires at least one year of medical administration experience, medical terminology knowledge, and keyboard speed of 55 WPM with high accuracy. Familiarity with Windows PC applications and Excel is helpful.

Qualifications

• At least one year of relevant experience in medical administration or similar role.
• Medical terminology knowledge.
• Must key 55 WPM with 95% accuracy.
• Meet established production and quality standards.
• Familiarity with Windows PC applications and basic IT troubleshooting.

Responsibilities

• Increase cash collection and reduce bad debt.
• Apply payments and denials to third party carriers.
• Interpret Explanation of Benefits for follow-up actions.
• Process refunds/adjustments with proper backup.
• Contact third party carriers for denied/unresponded claims.
• Analyze denials and process claims.
• Respond to billing inquiries from patients.
• Maintain HIPAA compliance and daily production/quality standards.
• Overtime as needed.

Skills

Communication skills

Typing speed 55 WPM

Multi-tasking

Data entry

Medical terminology

Education

High School Diploma or Equivalent

Tools

Excel

Windows PC applications

Job description

Job Description

Billing Representative - Monday to Friday, 8:00 AM to 5:00 PM Pacific

Pay range: $17.20 - $23/ hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

In an environment where the patient is at the center of everything that we do, the individuals in this position typically reconcile medical claims for the purpose of collecting revenue for the organization. They work with patient, client and/or third-party insurance bills, and may work on one or more of these processes on a daily basis.

Responsibilities

• Focused efforts on increasing cash and reducing bad debt.
• Apply payments and denials to third party carriers in all media types.
• Interpret Explanation of Benefits for appropriate follow-up action.
• Complete refunds/adjustments to customer's accounts, while providing necessary back-up information in order to maintain accuracy.
• Contact third party carriers to follow up on denied and unresponded claims.
• Analyze and apply denials, process and review claims.
• Perform screen scrapes.
• Evaluate and respond to all aspects of written billing inquiries from the patient or their representative in order to resolve billing issues.
• Handle patient indigency and bankruptcy claims.
• Make have contact with insurance carriers, clients, patients and/or other outside sources.
• Regular research involving both the web and billing systems.
• May be a certified Medical Coder and/or involved with medical coding.
• Maintain Compliance and HIPAA standards at all times Meet or exceed daily production standards Meet or exceed daily quality standards.
• Ability to work on various other projects as needed.
• Ability to work overtime as needed based on departmental needs.

Requirements

QUALIFICATIONS

• At least one year of relevant experience and/completion of medical administration course.
• Medical terminology knowledge
• Must be able to key 55 WPM with 95% accuracy
• Meet established production and quality standards
• Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications and basic IT troubleshooting.

Preferred Experience

• 1-3 years of experience in A/R, Billing, Customer Service, insurance, or healthcare preferred.
• Understands multiple billing requirements across varies payers and states.

Skills

• Ability to work well with a fast-paced team and environment.
• Ability to adapt to changes.
• Ability to have excellent communication skills, both verbal and written.
• Ability to multi-task.
• PC Skills, with specific proficiency in Excel and data entry
• Basic math skills
• Good organizational skills.
• Ability to work independently and as part of a team.

Education: High School Diploma or Equivalent (Required)

Languages: English (Required)

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.