AR Follow Up Coord

Hmixray; Los Angeles (CA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vision coverages

Health Savings Accounts with employer funding

Wellness dollars

401(k) Employer Match

Free services at imaging centers for immediate family

Job summary

Hmixray in Los Angeles is seeking an AR Follow Up Coordinator to join their team. In this role, you will assist in accounts receivable by addressing problems, processing claims, and managing patient inquiries.

The ideal candidate is passionate about customer service, has a high school diploma, and should possess knowledge in medical terminology and accounts receivable. Competitive health benefits are offered, along with a pay range of $20-$23 per hour.

Qualifications

• Knowledge of medical terminology and different types of insurance.
• Ability to type 30+ words per minute.
• One to two years of prior accounts receivable experience in a medical environment.

Responsibilities

• Identify problems on accounts and promote reimbursement.
• Research accounts and gather required information.
• Handle rejected claims and appeal denials.
• Maintain patient account information and resolve inquiries.

Skills

Customer service orientation

Problem-solving

Medical terminology knowledge

Computer aptitude

Effective communication

Education

High School Diploma

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
• Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals.
• Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
• Complete adjustments, check refund request forms, and special transaction forms.
• Work with edit reports to identify problems with transmission claims.
• Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

• Knowledge of medical terminology and a working knowledge of different types of insurance
• Ability to type 30+ words per minute and have a general computer aptitude
• High School Diploma required.
• One to two years’ prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $20.00-$23.00 per hour