A Crew (CSR) 1600

Inktel Contact Center Solutions; Florida; A distancia; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Inktel Contact Center Solutions is seeking Remote Sparkling Wine Advisors to deliver exceptional customer experiences by phone and online. You will engage with clients, resolve questions, and guide users through our support processes in a remote capacity from the United States.

Responsibilities include handling inquiries, troubleshooting issues, and providing proactive, professional assistance across multiple channels.

Responsabilidades

• Provide client support via phone and other channels.
• Assist with client inquiries, troubleshoot, and provide general support.
• Communicate proactively and professionally across multiple channels and transition between channels as needed.

Descripción del empleo

Description

Driven by our Passion for People, our Remote Sparkling Wine Advisors are keen on driving a great customer experience. The Customer Service Rep. provides client support via phone, assisting with client inquiries, troubleshooting, and general support. They respond to all client communication via phone. Communicate with customers proactively and professionally across multiple communication channels. Agents may be asked to transition between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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