Customer Support Representative

Elvanx Inc; Fayetteville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & benefits

Travel to live events

Collaborative team culture

Advancement opportunities

Exposure to brands

Job summary

Elvanx Inc. in Fayetteville, NC is hiring a Customer Support Representative to be the face of our brand at events and client engagements. You will listen to customer needs, suggest products, answer questions about pricing, and help customers find solutions that fit their requirements.

We offer a full-time role with growth potential, competitive pay and benefits, and opportunities to travel to live events. Virtual interviews via Zoom are being conducted this week.

Qualifications

• 1–3 years of experience in customer service or related fields.
• Strong written and verbal communication skills.
• Organized, detail-oriented and dependable.
• Positive attitude and team-first mindset.

Responsibilities

• Listen to customer needs and recommend products or solutions.
• Answer questions about pricing and services with confidence.
• Meet and exceed individual and team performance goals.
• Stay knowledgeable about client products and promotions.
• Represent the company with professionalism and enthusiasm.

Skills

Communication skills

Customer service experience

Organizational skills

Team collaboration

Problem-solving

Job description

Job Title: Customer Support Representative

Job Type: Full-Time

Join a Growing Team!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you're looking for a full-time opportunity with growth potential, we'd love to meet you.

We're expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.

About the Role

As a CSR, you'll be the face of our organization - meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You'll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

What You'll Do

• Listen to customer needs and recommend products, upgrades, or solutions
• Answer questions about pricing and services with confidence and clarity
• Meet and exceed individual and team performance goals
• Stay knowledgeable about client products and promotions
• Represent our company with professionalism and enthusiasm

What We're Looking For

• 1-3 years of experience in customer service, hospitality, events, or a related field
• Strong communication skills (written and verbal)
• Ability to think on your feet and stay composed under pressure
• Organized, detail-oriented, and dependable
• Positive attitude and team-first mindset

Why Join Us?

• Competitive pay and benefits
• Opportunities to travel to live events (when applicable)
• Fun, collaborative team culture
• Clear advancement opportunities in customer experience and events
• Exposure to exciting, nationally recognized brands
• A chance to grow your career

We're conducting virtual interviews this week via Zoom and would love to connect with motivated candidates.