Remote Sparkling Wine Advisor - Customer Experience Pro

Inktel Contact Center Solutions; Florida; Remote; USD 35,000 - 70,000; Full time

Job summary

Inktel Contact Center Solutions is seeking Remote Sparkling Wine Advisors to deliver customer support via phone, email and chat. Advisors assist with client inquiries, troubleshoot issues, and provide general account support as independent contractors.

Agents may transition between channels as needed and will promote programs and promotions while maintaining professional, proactive communication. This role emphasizes service excellence and flexibility within a remote environment.

Responsibilities

• Provide client support via phone, chat and email.
• Troubleshoot inquiries and account issues for customers.

Job description

Inktel Contact Center Solutions is seeking Remote Sparkling Wine Advisors to deliver customer support via phone, email and chat. Advisors assist with client inquiries, troubleshoot issues, and provide general account support as independent contractors.

Agents may transition between channels as needed and will promote programs and promotions while maintaining professional, proactive communication. This role emphasizes service excellence and flexibility within a remote environment.