1099 Luxury Sparkling Wine #MCH

Inktel Contact Center Solutions; Florida; Remote; USD 35,000 - 70,000; Full time

Job summary

Inktel Contact Center Solutions is seeking Remote Sparkling Wine Advisors to deliver customer support via phone, email and chat. Advisors assist with client inquiries, troubleshoot issues, and provide general account support as independent contractors.

Agents may transition between channels as needed and will promote programs and promotions while maintaining professional, proactive communication. This role emphasizes service excellence and flexibility within a remote environment.

Responsibilities

• Provide client support via phone, chat and email.
• Troubleshoot inquiries and account issues for customers.

Job description

Description

Driven by our Passion for People, our Remote Sparkling Wine Advisors are keen on driving great customer experience. The Sparking Wine Advisor provides client support via phone; assisting with client inquiries, trouble shooting and general support and will be an independent contractor. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters.ToSTRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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