A+ Certified Workstation Analyst

CEI; Columbia (SC); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Job summary

CEI seeks an A+ Certified Workstation Analyst to support end-user computing on-site in Columbia, SC. This 12-month W2 contract may extend or convert to full-time with either the client or CEI, and pays $23-$27/hour plus benefits.

You will configure, install, and maintain workstation hardware and software, provide user support, create guidelines, and document configurations to improve security and consistency.

Qualifications

• Associate degree or equivalent work experience in IT.
• A+ Certification is required.
• Experience providing end-user desktop support in technical operations.
• Ability to troubleshoot hardware/software issues and guide users.

Responsibilities

• Configure, install, monitor, and maintain workstation hardware and software for end users.
• Provide technical support and guidance via a ticket/dispatch process.
• Create and update end-user guidelines and provide on-site training.
• Support imaging concepts and standardized configurations.
• Test, troubleshoot, modify, and document application packages.
• Document configurations and standards to improve resolution speed and consistency.
• Assist with reporting, inventory tracking, and part ordering.

Skills

A+ Certification

DeskTop support

End-user support

Hardware troubleshooting

Imaging concepts

Security configuration standards

Documentation skills

Communication skills

Multi-platform environments

Lifting up to 70 lbs

Education

Associate Degree in Computer Science/IT or related field

Tools

Imaging software

Ticketing system

Job description

Back A+ Certified Workstation Analyst

Infrastructure & Security Columbia , South Carolina Contract On-Site Oct 29, 2026

A+ Certified Workstation Analyst

Job at a Glance

• Title: A+ Certified Workstation Analyst
• Location: Columbia, SC (On-site)
• Contract: W2 only,12 month contract with potential for extension or conversion to full time with either the client or CEI
• Pay: $23-$27/hour + optional medical, dental, vision, 401(k) match

Overview

This role supports end-user computing by configuring, installing, and maintaining workstation hardware and software in an on-site environment. You will provide technical support to users, contribute to documentation and standards, and help maintain secure, compliant workstation configurations.

Key Responsibilities

• Configure, install, monitor, and maintain workstation hardware and software for end users
• Provide technical support, troubleshooting, and guidance to users via a ticket/dispatch process
• Create and update end-user guidelines and provide on-the-spot user training as needed
• Support workstation imaging concepts and standardized configurations
• Test, troubleshoot, maintain, modify, validate, and document application packages
• Document configurations and standards to improve resolution speed and consistency
• Assist with administrative support tasks such as reporting, inventory tracking, and replacement part ordering

Required Skills

• Workstation/desktop support experience in technical operations environments
• Ability to troubleshoot hardware/software issues and provide end-user technical guidance
• Familiarity with workstation and computer equipment
• Understanding of workstation imaging concepts
• Ability to follow and maintain security configuration standards
• Ability to create clear technical documentation and user-facing guidance
• Strong communication skills for user support and training
• Ability to work effectively in a fast-paced, multi-platform environment (including potential 24x7 operational needs)
• Ability to transport equipment (including routine lifting up to 30 lbs., and occasionally up to 70 lbs.)
• A+ Certification

Education

• Associate Degree in Computer Science, Information Technology, or a related field, or equivalent job-related work experience

Preferred Skills

• Experience assisting with support and maintenance of broader IT infrastructure
• Ability to evaluate and recommend workstation hardware/software solutions to meet business needs

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements. #ZR #INDGEN