911 Program & Grants Coordinator

City of Abilene, Texas; Abilene (TX); On-site; USD 41,000 - 49,000; Full time

Job summary

City of Abilene is seeking a detail‑oriented 911 Program Coordinator to support 911 administration under the Division Manager. The role requires handling board packets, minutes, and organizing district projects, while managing 911 addressing requests and procurement tasks.

Qualifications include a high school diploma or GED (associates preferred) and experience in customer service, vendor coordination, and software tools like MS Office and ESRI GIS.

Qualifications

• Customer service principles and quality standards.
• Vendor coordination and responsiveness.
• Knowledge of applicable laws, policies, and procedures.
• Accurate data entry and documentation.
• Effective written and verbal communication.
• Ability to operate a City vehicle.

Responsibilities

• Prepare board meeting packets, organize information and minutes.
• Manage 911 addressing requests from multiple channels and coordinate appointments.
• Maintain addressing activities and documentation in ticketing system.
• Support CAD-related tasks including location tracking and dispatching.
• Review financial transactions for accuracy and maintain records.
• Assist with grants management, reporting, and transactions.
• Support procurement, purchase orders, and accounts payable processes.
• Review revenues and remittance reports; coordinate with service providers.

Skills

Customer service

Vendor coordination

Communication

Time management

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

SharePoint

Teams

ESRI GIS

Job description

City of Abilene is seeking a detail‑oriented 911 Program Coordinator to support 911 administration under the Division Manager. The role requires handling board packets, minutes, and organizing district projects, while managing 911 addressing requests and procurement tasks.

Qualifications include a high school diploma or GED (associates preferred) and experience in customer service, vendor coordination, and software tools like MS Office and ESRI GIS.