911 Emergency Dispatcher — Calm, Precise Public Safety Hub

911 Emergency Communications; New Harmony (UT); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional training

Resumo da oferta

911 Emergency Communications in New Harmony, UT seeks an on-site dispatcher to connect callers with police, fire, or EMS resources. You will verify locations, relay accurate information, and coordinate responders using established procedures.

The role requires calm, precise communication, strong typing, and multi-system awareness. Training and potential shift variations, including overtime, are common in this essential public safety position.

Qualificações

• High school diploma or equivalent required; some agencies may require testing scores, experience or certifications.
• Strong typing speed and accuracy; excellent listening and communication skills.
• Ability to manage information under pressure and multi-task in fast-paced environments.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers and incident details.
• Assess call priority using agency procedures and approved questions.
• Enter incident information into dispatch software.
• Dispatch appropriate responders as assigned.
• Monitor radio traffic and provide updates to responders.
• Provide caller instructions within training scope.
• Maintain records and protect confidentiality.

Conhecimentos

Typing accuracy

Active listening

Clear speech

Basic computer proficiency

Information organization underPressure

Formação académica

High school diploma

Ferramentas

Computer-aided dispatch systems

Descrição da oferta de emprego

911 Emergency Communications in New Harmony, UT seeks an on-site dispatcher to connect callers with police, fire, or EMS resources. You will verify locations, relay accurate information, and coordinate responders using established procedures.

The role requires calm, precise communication, strong typing, and multi-system awareness. Training and potential shift variations, including overtime, are common in this essential public safety position.