911 Emergency Dispatcher — Calm, Precise Dispatch Pros (24/7)

County Emergency Communications; Brownfield (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Brownfield, TX seeks an Emergency Dispatcher to connect callers with responders and coordinate police, fire, and EMS according to procedures.

You will gather essential information, confirm incident locations, document changes, and relay accurate details while managing multiple communication systems. The role suits calm, focused communicators able to work rotating shifts and overtime.

Qualifications

• High school diploma or GED required; some agencies require testing scores and training deadlines.
• Strong typing, listening, and clear communication skills essential.
• Ability to organize information under pressure and multitask across systems.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures and enter data into CAD.
• Dispatch responders when assigned to radio operations and monitor traffic.
• Provide caller instructions within training limits and maintain confidentiality.
• Maintain accurate records and update changing incident information.

Skills

Typing

Active listening

Clear speech

Computer basics

Information organization

Calm under pressure

Education

High school diploma or GED

Tools

CAD systems

Job description

County Emergency Communications in Brownfield, TX seeks an Emergency Dispatcher to connect callers with responders and coordinate police, fire, and EMS according to procedures.

You will gather essential information, confirm incident locations, document changes, and relay accurate details while managing multiple communication systems. The role suits calm, focused communicators able to work rotating shifts and overtime.