911 Emergency Dispatcher — Calm, Precise & Critical-Info Pro

County Emergency Communications; Argyle (IA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Argyle, IA, seeks dedicated 911 emergency dispatchers to connect calls with the appropriate responders and coordinate police, fire, or medical resources.

Role requires calm communication, precise data gathering, and the ability to manage multiple systems. Opportunities include varied shifts, overtime, background screening, and continuous training to meet agency procedures.

Qualifications

• High school diploma or equivalent required.
• Testing scores, experience, and training deadlines vary by agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer skills

Organizational ability

Education

High school diploma

Job description

County Emergency Communications in Argyle, IA, seeks dedicated 911 emergency dispatchers to connect calls with the appropriate responders and coordinate police, fire, or medical resources.

Role requires calm communication, precise data gathering, and the ability to manage multiple systems. Opportunities include varied shifts, overtime, background screening, and continuous training to meet agency procedures.