911 Emergency Dispatcher — Calm, Critical Response Pro

911 Emergency Communications; La Paz (IN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Lapaz, IN seeks an experienced dispatcher to connect callers with police, fire, or EMS. You will gather essential information, confirm incident details, and coordinate responders while maintaining calm, accurate communication across multiple systems.

Responsibilities include prioritizing calls, documenting updates, and providing caller instructions within training bounds. Requires a high school diploma and strong typing, listening, and organizational skills.

Qualifications

• High school diploma or equivalent required.
• Typing speed and accuracy essential; strong listening skills and calm communication.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Lapaz, IN seeks an experienced dispatcher to connect callers with police, fire, or EMS. You will gather essential information, confirm incident details, and coordinate responders while maintaining calm, accurate communication across multiple systems.

Responsibilities include prioritizing calls, documenting updates, and providing caller instructions within training bounds. Requires a high school diploma and strong typing, listening, and organizational skills.