Emergency Medical Dispatcher — 24/7 Life-Saving Coordination

Emergency Telecommunicator Services; La Paz (IN); On-site; USD 42,000 - 66,000; Full time

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers in Lapaz, IN to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved dispatch protocols. Role includes coordinating ambulance resources and providing protocol-based instructions to responders.

Applicants should have a high school diploma or equivalent, EMS dispatcher certification, and CPR credentials, with EMT/paramedic credentials not universally required.

Qualifications

• Requires a high school diploma or equivalent and EMS dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers in Lapaz, IN to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved dispatch protocols. Role includes coordinating ambulance resources and providing protocol-based instructions to responders.

Applicants should have a high school diploma or equivalent, EMS dispatcher certification, and CPR credentials, with EMT/paramedic credentials not universally required.