911 Emergency Dispatcher — Calm, Critical Response 24/7

911 Emergency Communications; Jamestown (OH); Presencial; USD 36.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional training

Descripción de la vacante

911 Emergency Communications in Jamestown, OH is seeking a dispatcher to connect callers with public safety resources, gather essential information, and coordinate police, fire, or medical responders according to agency procedures.

Responsibilities include confirming incident details, documenting changes, and relaying information while managing multiple communication systems. The role emphasizes calm communication and careful attention under pressure.

Formación

• High school diploma or recognized equivalency credential commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.
• The official announcement determines required testing scores, experience, and training deadlines.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Educación

High school diploma or equivalency

Current certifications (telecommunicator)

Descripción del empleo

911 Emergency Communications in Jamestown, OH is seeking a dispatcher to connect callers with public safety resources, gather essential information, and coordinate police, fire, or medical responders according to agency procedures.

Responsibilities include confirming incident details, documenting changes, and relaying information while managing multiple communication systems. The role emphasizes calm communication and careful attention under pressure.