911 Emergency Dispatcher — Calm, Critical Response

911 Emergency Communications; Eden Valley (MN); Presencial; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Retirement benefits

Paid leave

Professional training

Resumo da oferta

911 Emergency Communications in Eden Valley, MN, seeks an Emergency Dispatcher to connect callers with police, fire, and medical responders. The role emphasizes calm communication, accurate information gathering, and rapid coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, and relaying updates to responders. Applicants may need a high school diploma and related certifications per the hiring agency's testing and training

Qualificações

• High school diploma or equivalent required; some agencies recruit entry-level applicants.
• Testing scores, experience, and training deadlines depend on the hiring agency.
• Agency may require telecommunicator certifications.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Active listening

Typing

Clear speech

Info organization

Computer basics

Formação académica

High school diploma

Descrição da oferta de emprego

911 Emergency Communications in Eden Valley, MN, seeks an Emergency Dispatcher to connect callers with police, fire, and medical responders. The role emphasizes calm communication, accurate information gathering, and rapid coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, and relaying updates to responders. Applicants may need a high school diploma and related certifications per the hiring agency's testing and training