911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications; Bonsall (CA); Vor Ort; USD 45.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement benefits

Paid leave

Zusammenfassung

911 Emergency Communications in Bonsall is recruiting an Emergency Dispatcher who will connect people in urgent need with responders. You may receive emergency and nonemergency calls, confirm locations, and relay information according to agency procedures.

The role requires calm communication, sharp listening, and the ability to manage multiple systems while documenting incident details, with shifts that may include nights, weekends, and overtime.

Qualifikationen

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.
• The official announcement determines required testing scores, experience, and training deadlines.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Typing

Active listening

Clear speech

Basic computer proficiency

Ausbildung

High school diploma or GED

Jobbeschreibung

911 Emergency Communications in Bonsall is recruiting an Emergency Dispatcher who will connect people in urgent need with responders. You may receive emergency and nonemergency calls, confirm locations, and relay information according to agency procedures.

The role requires calm communication, sharp listening, and the ability to manage multiple systems while documenting incident details, with shifts that may include nights, weekends, and overtime.