911 Emergency Dispatch Specialist

National Police; Bismarck (ND); On-site; USD 54,000 - 61,000; Full time

Job summary

National Police in the United States is seeking a 911 Communications Specialist to answer emergency and non-emergency calls and dispatch appropriate personnel. The role involves rotating shifts, including nights, weekends, and holidays, and requires careful monitoring of radio and telephony systems to ensure rapid response.

Responsibilities include operating CAD, interrogating callers, prioritizing events, tracking responders, and maintaining logs.

Qualifications

• High school diploma or equivalent required.
• Experience or apprenticeship/internship in a similar role preferred (1–2 years).
• Possession of or ability to obtain NCIC certification.

Responsibilities

• Operate CAD and dispatch emergency and support services efficiently.
• Receive, interrogate and prioritize calls; provide prearrival and post-dispatch instructions.
• Dispatch police, fire, rescue and other resources for timely response.
• Transmit radio and telephone communications with units in the field.
• Monitor radio frequencies and track location of personnel and resources.
• Complete required reports and maintain files/logs.

Skills

Emergency dispatch

Communication

Attention to detail

Teamwork

Education

High School Diploma or Equivalent

NCIC certification

Tools

CAD

GIS mapping

Radio communications

Job description

National Police in the United States is seeking a 911 Communications Specialist to answer emergency and non-emergency calls and dispatch appropriate personnel. The role involves rotating shifts, including nights, weekends, and holidays, and requires careful monitoring of radio and telephony systems to ensure rapid response.

Responsibilities include operating CAD, interrogating callers, prioritizing events, tracking responders, and maintaining logs.