911 Emergency Communications Specialist

National Public Safety Careers; Guilford (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance

Continuing training

Job summary

National Public Safety Careers is seeking qualified 911 Call Takers for Guilford, MO. The role involves handling emergency and nonemergency lines, confirming locations and callbacks, and entering data into dispatch systems.

Successful candidates will follow structured procedures, complete required training, and may work rotating shifts as needed. Training and certifications are prerequisites for providing pre-arrival instructions.

Qualifications

• High school diploma or equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking qualified 911 Call Takers for Guilford, MO. The role involves handling emergency and nonemergency lines, confirming locations and callbacks, and entering data into dispatch systems.

Successful candidates will follow structured procedures, complete required training, and may work rotating shifts as needed. Training and certifications are prerequisites for providing pre-arrival instructions.